Refund Policy

Evaluation fees are generally non-refundable once you have accessed the trading environment or executed any trading activity.

• Duplicate or technically failed transactions.
• Pre-activation refund requests submitted within 14 days of purchase, provided no trading activity has occurred.
• Refunds owed under applicable consumer-protection law.

• Any account where trading activity has occurred.
• Accounts disqualified for rule violations or prohibited conduct.
• Requests outside the eligibility window.
• Fraud, identity inconsistencies or chargeback abuse.

Submit refund requests via support@ackofunded.com with your order ID and reason. Approved refunds are processed within 14 business days to the original payment method.

Initiating a chargeback without first contacting support will result in immediate suspension of all your ACKOfunded accounts and may be reported to the relevant payment networks.